ServiceNow

ServiceNow platform support that keeps IT running

ITSM, ITOM, CMDB, GRC and SecOps, implemented and supported by experienced consultants, with workflow automation that removes manual work.

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All services

Illustrative IT professionals at computer workstations

What we deliver

ITSM

Incident, problem, change, request and knowledge management.

ITSM

Incident, problem, change, request and knowledge management.

ITOM

Discovery, service mapping, event management and observability.

ITOM

Discovery, service mapping, event management and observability.

CMDB

A clean, trusted configuration database with governance.

CMDB

A clean, trusted configuration database with governance.

GRC / IRM

Policy, risk, audit and compliance workflows.

GRC / IRM

Policy, risk, audit and compliance workflows.

Security Operations

Vulnerability response and security incident response.

Security Operations

Vulnerability response and security incident response.

Workflow automation

Flow Designer, Integration Hub and custom apps that replace email and spreadsheets.

Workflow automation

Flow Designer, Integration Hub and custom apps that replace email and spreadsheets.

Modules and capabilities

ITSM

ITOM

CMDB

Discovery

Service Mapping

HRSD

CSM

GRC / IRM

SecOps

Vulnerability Response

Flow Designer

Integration Hub

Service Portal

Performance Analytics

Upgrades

How we deliver

01

Assess

We map your processes, data and integrations and define what success looks like.

01

Assess

We map your processes, data and integrations and define what success looks like.

02

Design

Solution design, roadmap and a delivery plan your stakeholders sign off on.

02

Design

Solution design, roadmap and a delivery plan your stakeholders sign off on.

03

Build & migrate

Configuration, integrations, data migration and testing in short, visible sprints.

03

Build & migrate

Configuration, integrations, data migration and testing in short, visible sprints.

04

Go live & support

Cutover, training, hypercare and ongoing managed services.

04

Go live & support

Cutover, training, hypercare and ongoing managed services.

Engagement models

Fixed-scope project

Defined deliverables, timeline and price.

Time & materials

Flexible scope for evolving programs.

Dedicated consultants

Certified people embedded in your team.

Managed services

Ongoing support, updates and enhancements.

Frequently asked questions

Can you take over support of our existing ServiceNow instance?

How do you keep the CMDB accurate?

Do you handle ServiceNow upgrades?

Can ServiceNow support our compliance program?

Your most exciting journey begins here.

Tell us where you are and where you need to be. We’ll come back within one business day with a plan.

Talk to an expert

Your most exciting journey begins here.

Tell us where you are and where you need to be. We’ll come back within one business day with a plan.

Talk to an expert

Your most exciting journey begins here.

Tell us where you are and where you need to be. We’ll come back within one business day with a plan.

Talk to an expert